Selecting your Gift - UK delivery

Select your gifts by using the category links - click on the link which best describes the type of gift or occasion you're sending for (e.g. Birthday, Romance, etc). Alternatively, let us find the gift which best suits your budget, occasion and recipient by using the search facility (to the left of the screen).

Sending flowers with us is a simple and secure process. This information will guide you through the order process step by step.

Once you've found an item you'd like to purchase, proceed to place an order by amending the quantity you would like to order and click Buy Now:

1. Product options: Any options such as product sizes and colours will be displayed here
2. Delivery Information: Here you will need to tell us who you are sending your gift to including the postcode of the recipient (for UK deliveries).
3. This page shows a summary of items you've selected. If you would like to add further items to your order, select a category to continue shopping. Your basket can contain orders for only one recipient address. If you would like to send orders to different recipients, please complete them as seperate orders.
4. Checkout now: Once pressed, you'll then be taken to the Checkout page where you must fill in delivery information, messages and any special instructions.

To remove an item from your Shopping Basket click remove to the right of the Shopping Basket list. If you're ready to make your purchase, click 'Checkout Now'.

Here we will ask you to complete the recipients' contact details, together with the card message, delivery date and any special instructions to make the delivery. If you have entered a postcode for your recipient earlier in the order process, possible matches will be displayed on this page. If none of these match the address you require, enter the address manually. To ensure your order can be dealt with quickly and efficiently, it is important that you provide full postal addresses and contact details.

If you are ordering an item for funeral delivery, please specify the required time of delivery in the Delivery Instructions.

We require your billing address together with your contact details just in case we need to get in touch with you regarding your order. Please ensure an email address is supplied as this will be used to confirm receipt of your order. Your payment card details will be required at the next stage, as you are directed through to the Protx payment pages.

Before you submit your order, it's important that you review the information you have entered. If you need to edit any part of your order details, use the links provided at the top of the screen to move back to the relevant page. If you're happy with the information, tick the terms and conditions box and then click 'check out'.

You will be sent notification by e-mail that your order has been received shortly after reaching the 'Order Sent' screen, again this will summarise full details of the order you have submitted, including confirmation of recipient and card message. This will be written in English and sent to the e-mail address you provided within the 'Your Details' section of the order form. We would advise you to print and retain this information.

This will confirm that we have received your order. We would advise you to make a note of your order number(s) and print the order details summarised on this page for future reference.